Privacy Policy
How Resort For You Casino Pty Ltd collects, uses and looks after your information — written plainly, because legal pages shouldn't need a law degree to read.
Who we are and what this covers
Resort For You Casino Pty Ltd (ABN 47 163 882 410), trading as Resort For You Casino, operates a boutique hotel, licensed gaming floor, dining venues and event spaces at Shop 6/57 Vulture St, West End QLD 4101, Brisbane, Australia. This policy explains how we handle personal information when you browse this website, send us an enquiry, book a room, hire a space, or visit the venue in person.
We follow the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you have a privacy question, reach us on +617 3844 0501 or resortforyoucasino@gmail.com — the contacts page has all the details.
The information we collect
Only what we need to run the venue properly:
- Enquiry details — name, email, phone and message content when you use our contact forms.
- Booking details — reservation dates, headcount, room or space preferences, and payment details handled at the venue.
- Venue records — sign-in information required by Queensland licensing rules for the gaming floor (you must be 18+ with photo ID).
- Basic site analytics — anonymised usage data that helps us keep the website working (see our cookie policy).
What we do with it
Your information is used to answer enquiries, hold and manage bookings, run events you've hired us for, meet our licensing and safety obligations, and keep the venue secure. We may email you about an existing booking or an event you're part of — that's it. We don't run marketing lists without asking, and we never sell your data.
Who sees your information
Your details stay inside the business. The only outsiders who ever touch them are the ones we legally or practically can't avoid: payment processors when you pay, regulators where licensing law requires it, and our booking system provider under contract. We don't share your details with advertisers, data brokers or anyone else.
How we keep it safe
Enquiry records live on access-controlled systems, venue records are kept for the period Queensland law requires and then destroyed, and payment card details are processed at the terminal — we don't store card numbers on our website. The venue runs CCTV in public areas for the safety of guests and staff, as you'd expect from a licensed premises.
Access, correction and complaints
You can ask us what personal information we hold about you, ask us to fix anything that's wrong, or ask us to delete records we're not legally required to keep. Email resortforyoucasino@gmail.com and we'll respond within a reasonable timeframe — usually a few business days.
If you're not happy with how we've handled something, talk to us first. If that doesn't resolve it, you can contact the Office of the Australian Information Commissioner.
The venue is physical — so are we
Questions about your data? You can ask in person too. The front desk is staffed 24/7 and the manager's door is open during business hours.
Contact us
Changes to this policy
When the way we handle information changes, we'll update this page. Material changes get flagged at the desk and on this site. Last reviewed: 2026.
Talk to us
Privacy questions go to the same place as everything else: call +617 3844 0501, email resortforyoucasino@gmail.com, or write to Resort For You Casino Pty Ltd, Shop 6/57 Vulture St, West End QLD 4101. A person will answer — that's sort of our thing.
Prefer to ask in person?
The venue is open and the desk is staffed — drop by anytime.
Visit the contacts page